If you get stuck during the setup process, follow these steps:

1. Close the Plume app. Make sure that you close it rather than merely exiting the app.
• For Android device users, tap the Recent apps button and swipe the Plume app to close it.
• For iOS device users, double-click the Home button and swipe the Plume app to close it.
2. Restart the Plume app and begin setup again. If you've already created and verified your account, you can sign in to your account.

If the problem persists, contact Plume Support.