Plume works in partnership with many Internet Service Providers (ISP) across multiple countries. We share our products with the ISP and they handle the rest, including customer support and account management, therefore our representatives at Plume Support cannot see or manage any accounts for customers who obtained Plume through their ISP.
If you have setup questions or other general product inquiries, please search our Support page for available information regarding our product and features.
However, If you have a technical or account issue requiring specialized attention, we recommend you contact your Internet provider's support team using the contact information provided by them.