Plume Setup

How Plume Works

  • Routers have limited coverage. Extenders can often improve the coverage, but they degrade the internet speed. Mesh Wi-Fi systems provides relatively higher coverage without degrading speed. They can replace your router as well. Plume Adapt is a unique mesh Wi-Fi system that uses AI to optimise yo...

  • You can set Plume up in a matter of minutes. Start by downloading the HomePass app for iOS or Android onto your phone. The app will walk you through the process. Create your Plume account. Connect a SuperPod to your modem or router. Choose your Wi-Fi name and password. Plug in the rest of the Su...

  • The HomePass App walks you through your creating your Plume account and network through a simple setup process. The HomePass app is required to manage your network and gives you insight into the health of your home network. Using the HomePass app, you can do the following from anywhere you intern...

  • Yes, Plume will work with any broadband ISP service to improve the Wi-Fi in your home. Click here for instructions on specific network configurations. 

  • Yes, you can use Plume with your existing router. Download the app and follow instructions to set up Plume with your router. Please make sure to turn off the Wi-Fi on your router after the setup to allow Plume to efficiently manage your home Wi-Fi. Please note that Plume will not work as an ext...

  • The number of pods you'll need will vary based on a number of factors, such as the layout, construction of your home, how many devices you plan on using and the speed of your internet connection. With your new membership you will receive one SuperPod, which is enough to cover a Studio apartment. ...

Basic Setup & Configuration

  • You need to have an active high-speed internet connection, the Plume HomePass app, membership and pods to begin setup. The Plume Homepass app will guide you through the easy setup process, starting with creating your Plume account. Connect a SuperPod to your modem or router by Ethernet cable. Add...

  • Launch the HomePass app and choose the Set Up Plume option.                                                                The app will prompt you to enter your name and email. This will be for your new Plume account.   Choose your Plume account password, which must be at least 8 characters long...

  • When the Networking Mode in the app is set to either Router Only or Auto mode (default), pods look at the different characteristics of the IP they are assigned. In Router Only mode, pods look at whether they are getting a different subnet or same subnet, from the modem or router upstream, to the ...

  • When it comes to getting the best performance out of your Plume network, pod placement is everything! While every home has a unique size, shape, and Wi-Fi environment, here are some guidelines for maximizing your speeds. We recommend one SuperPod for every two rooms. Pods should be spread evenly ...

  • We recommend one SuperPod for every two rooms and placing PowerPods a bit closer. Alternatively, you can use one SuperPod for covering larger rooms like living rooms or master bedroom. Spread pods evenly around your home, especially in rooms and open spaces where you often use Wi-Fi. We recommend...

  • Placing your gateway pod (GW: connected via ethernet to a modem/router) in a central part of your home ensures that you are able to distribute your Plume network to all corners of your home! By placing leaf pods (wireless) on interior walls of your home, you can take full advantage of Plume's omn...

Advanced Installations

  • The Home’s Information Hub It is becoming more common for individual homes to have IT closets or Distribution Cabinets where all electronic information flows into the home.  In addition to the different type of connections, these locations may contain other equipment needed to use each connection...

  • Using Adapters to Replace Ethernet   All pods can benefit from having an Ethernet connection to the gateway.  When a Wi-Fi signal is unable to reach areas in the home, adding additional Ethernet connected pods in these areas adds coverage. However, most homes do not have Ethernet connections in e...

  • The make and model of your modem or router is usually displayed on a sticker or card attached to the back of the unit itself. In some cases, particularly if it is an ISP provided router or modem-router combo, the sticker may also include the default gateway address or console URL and username an...

  • What is a static IP? While most cases do not require it, it is possible to reserve a static IP address for your devices in the HomePass app. By default, devices use dynamic IP addresses assigned by the network upon connection and will change over time. Static IP addresses, however, do not change....

  • You can set up custom DNS settings using the HomePass App, as long as your Plume network is operating in Router Mode, following the instructions below. If your Plume network is operating in Bridge Mode, you will have to set up a custom DNS using your router's configuration settings.  iOS From ...

  • Bridge Mode should be used if there is an existing device that is already handling DHCP/NAT on your network. Plume Pods are shipped in Auto Mode by default and if it detects an existing router handling DHCP/NAT, it will self-configure into (Auto) Bridge. If no DHCP is detected, Plume will switch ...

Turn Off Old Wi-Fi

  • Please follow the instructions below to turn off Wi-Fi on your Technicolor CGA2121 modem or router: Step 1: Open your Internet browser and type the IP address of the router in the address bar. The default IP address is 192.168.0.1. After connecting to the device, you will be prompted to enter us...

  • Technicolor CGA2121 Technicolor TC7230

  • Please follow the instructions below to turn off Wi-Fi on your Technicolor TC7230 modem or router: Step 1: Open your Internet browser and type the IP address of the router in the address bar. The default IP address is 192.168.0.1. After connecting to the device, you will be prompted to enter user...

  • Turning off the Wi-Fi on your existing wireless router will help improve the performance of your Plume Wi-Fi network by reducing channel utilisation. Turning the old Wi-Fi off will also avoid confusing your devices. Turning your router’s Wi-Fi off will vary by Internet Service Provider or router...

  • Turning off the Wi-Fi on your existing wireless router will help improve the performance of your Plume Wi-Fi network by reducing channel utilization. Turning the old Wi-Fi off will also avoid confusing your devices.    Turning your router’s Wi-Fi off will vary by Internet Service Provider or rout...

  • Turning off the Wi-Fi on your existing wireless router will help improve the performance of your Plume Wi-Fi network by reducing channel utilization. Turning the old Wi-Fi off will also avoid confusing your devices.  Fritz!box 3490 Open a browser and enter the IP address 192.168.178.1 to access ...