Plume Setup

How Plume Works

  • Routers have limited coverage. Extenders can often improve the coverage, but they degrade the internet speed. Mesh Wi-Fi systems provides relatively higher coverage without degrading speed. They can replace your router as well. Plume Adaptive WiFi™ is a unique mesh Wi-Fi system that uses AI to op...

  • You can set Plume up in a matter of minutes. Start by downloading the Plume app for iOS or Android onto your phone. The app will walk you through the process. Create your Plume account. Connect a SuperPod to your modem or router. Choose your Wi-Fi name and password. Plug in the rest of the Super...

  • The Plume App walks you through your creating your Plume account and network through a simple simple setup process. The Plume app is required to manage your network and gives you insight into the health of your home network. Using the Plume app, you can do the following from anywhere you internet...

  • Yes, Plume will work with any broadband ISP service to improve the Wi-Fi in your home. Click here for instructions on specific network configurations. 

  • Yes, you can use Plume with your existing router. Download the app and follow instructions to set up Plume with your router. Please make sure to turn off the Wi-Fi on your router after the setup to allow Plume to efficiently manage your home Wi-Fi. Please note that Plume will not work as an ext...

  • The number of pods you'll need will vary based on a number of factors, such as the layout, construction of your home, how many devices you plan on using and the speed of your internet connection. With your new membership you will receive one SuperPod, which is enough to cover a Studio apartment. ...

Basic Setup & Configuration

  • You need to have an active high speed internet connection, the Plume app, membership and pods to begin setup. The Plume app will guide you through the easy setup process, starting with creating your Plume account. Connect a SuperPod to your modem or router by Ethernet cable. Add the rest of the S...

  • Launch the Plume app and choose the Set Up Plume option.                                                                The app will prompt you to enter your name and email. This will be for your new Plume account.   Choose your Plume account password, which must be at least 8 characters long.  ...

  • When it comes to getting the best performance out of your Plume network, pod placement is everything! While every home has a unique size, shape, and Wi-Fi environment, here are some guidelines for maximizing your speeds. We recommend one SuperPod for every two rooms. Pods should be spread evenly ...

  • We recommend one SuperPod for every two rooms and placing PowerPods a bit closer. Alternatively, you can use one SuperPod for covering larger rooms like living rooms or master bedroom. Spread pods evenly around your home, especially in rooms and open spaces where you often use Wi-Fi. We recommend...

  • Placing your gateway pod (GW: connected via ethernet to a modem/router) in a central part of your home ensures that you are able to distribute your Plume network to all corners of your home! By placing leaf pods (wireless) on interior walls of your home, you can take full advantage of Plume's omn...

  • If you get stuck during the setup process, follow these steps: Close the Plume app. Make sure that you close it rather than merely exiting the app. For Android device users, tap the Recent apps button and swipe the Plume app to close it. For iOS device users, double-click the Home button and sw...

Advanced Installations

  • The Home’s Information Hub It is becoming more common for individual homes to have IT closets or Distribution Cabinets where all electronic information flows into the home.  In addition to the different type of connections, these locations may contain other equipment needed to use each connection...

  • Using Adapters to Replace Ethernet All pods can benefit from having an Ethernet connection to the gateway.  When a Wi-Fi signal is unable to reach areas in the home, adding additional Ethernet connected pods in these areas adds coverage. However, most homes do not have Ethernet connections in eve...

  • What is a static IP? While most cases do not require it, it is possible to reserve a static IP address for your devices in the Plume app. By default, devices use dynamic IP addresses assigned by the network upon connection and will change over time. Static IP addresses, however, do not change. Th...

  • You can setup custom DNS settings using the Plume App as long as Plume is operating in Router Mode following the instructions below. If Plume is operating in Bridge Mode, you will have to setup a custom DNS using your router's configuration settings.  iOS From the app home screen tap on the  Ξ ...

  • Bridge Mode should be used if there is an existing device that is already handling DHCP/NAT on your network. Plume Pods are shipped in Auto Mode by default and if it detects an existing router handling DHCP/NAT, it will self-configure into (Auto) Bridge. If no DHCP is detected, Plume will switch ...

  • Advanced Settings is accessible from the main menu on Android or under the Adaptive WiF­­i™ tab of the iOS app.  Advanced Settings provides you access to Advanced router features. Networking Mode - Auto Mode is the default mode when you set up Plume.  Auto Mode chooses the best network mode for y...

Turn Off Old Wi-Fi

  • Please follow the instructions below to turn off Wi-Fi on your Technicolor CGA2121 modem or router: Step 1: Open your Internet browser and type the IP address of the router in the address bar. The default IP address is 192.168.0.1. After connecting to the device, you will be prompted to enter us...

  • Technicolor CGA2121 Technicolor TC7230

  • Please follow the instructions below to turn off Wi-Fi on your Technicolor TC7230 modem or router: Step 1: Open your Internet browser and type the IP address of the router in the address bar. The default IP address is 192.168.0.1. After connecting to the device, you will be prompted to enter user...

  • Turning off the Wi-Fi on your existing wireless router will help improve the performance of your Plume Wi-Fi network by reducing channel utilisation. Turning the old Wi-Fi off will also avoid confusing your devices. Turning your router’s Wi-Fi off will vary by Internet Service Provider or router...

  • Turning off the Wi-Fi on your existing wireless router will help improve the performance of your Plume Wi-Fi network by reducing channel utilization. Turning the old Wi-Fi off will also avoid confusing your devices.    Turning your router’s Wi-Fi off will vary by Internet Service Provider or rout...

  • Turning off the Wi-Fi on your existing wireless router will help improve the performance of your Plume Wi-Fi network by reducing channel utilization. Turning the old Wi-Fi off will also avoid confusing your devices.  Fritz!box 3490 Open a browser and enter the IP address 192.168.178.1 to access ...