For Support Agents Only
Important Updates for Support
Troubleshooting Network Issues
Beta and early access
3rd Party Product/Service Specific Setup and Known Issues
General Contact Handling
Internal Only Product Articles
Support Process and Policies (Agents Only)
Order Management and Website
General Tech Docs
Purchase & Order Status
When will my order ship?
What payment methods can I use?
How do I check my order status?
When will my credit card be charged?
I am a Plume member. How do I buy additional pods to expand my home setup?
Why didn't my payment go through?
Shipping & Availability
Where can I buy Plume?
What shipping options are available?
Returns & Refunds
What is Plume's return and refund policy?
Can I cancel my order?
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