Plume Hardware

Tech Specs & Capabilities

  • Both SuperPods with WiFi 6 (SuperPods AX) and the original SuperPods work seamlessly together to extend Wi-Fi coverage throughout your home. Having multiple SuperPods is ideal for homes larger than 90 square meters.  Wi-Fi capabilitiesThe original SuperPod features tri-band 802.11ac Wi-Fi connect...

  • SuperPod Wi-Fi Interfaces Triple band, simultaneously operating 2.4GHz and 5GHz 2x2 MIMO and 5GHz 4x4 MU-MIMO 802.11b/g/n/ac radios Operating bandwidths of 20/40MHz for 2.4GHz radio and 20/40/80MHz for 5GHz radios AC3000 Gigabit Wi-Fi (400 + 867 + 1734 Mbps) Wireless On-boarding InterfaceBlueto...

  • The SuperPod features two Ethernet ports and tri-band connectivity, whereas the PowerPod includes one Ethernet port and dual band speeds. PowerPods and SuperPods work seamlessly together to extend Wi-Fi coverage throughout your home. Additionally, SuperPods should be used as a gateway pod (Ethern...

  • PowerPods have dual-band 802.11b/g/n/ac Wi-Fi radios. We have seen single device Wi-Fi speeds of up to 350 Mbps for devices connected to PowerPods in ideal lab situations.  The SuperPod are tri-band, adding an additional 5GHz 4x4 MIMO Wi-Fi radio to increase speeds and coverage throughout the hom...

  • It's difficult to provide you with exact numbers because of all the variables and configurations inside a home. While every home is unique, you can place SuperPods in every other room in your home. It has a range of 9-12 meters through walls and 18-24 meters apart for large open spaces. Typicall...

  • Yes. Plume supports IPv6, although the implementation depends on the current Networking Mode of your Plume network. Bridge mode - Plume passes through all IPv6 traffic and configuration between your Wi-Fi devices and your router. Router mode - If your ISP provides your Plume network with IPv6 add...

Hardware Warranty & RMAs

  • All Plume pods come with a one-year warranty, so if one of your pods is defective, we will send you a replacement free-of-charge. When you renew your membership, the one-year warranty rolls over for another year. We are currently unable to process RMA requests for pods being used in countries out...

  • Please contact us if your pods are lost or stolen. We will deactivate stolen pods and provide you options for replacement.

Release Notes

  • Plume will be releasing software updates from time to time. These updates will happen automatically, on a rolling basis. It may take up to a week from release for your location to receive the update. How can I check the firmware version on my pods? Your pods must be connected to the Plume netw...

  • App Version: 2.75.0 - Released August 13, 2021 Added support for Guard 2.0. Fixed a bug where domains could not be added to manually approved list. Fixed words "notifications" in title and "network" in subtext missing for More -  "Private Wi-Fi device notifications" option. Fixed ethernet con...

  • You can always download the latest App from the Google Play Store. App Version 2.75.1-eu-175 - Released August 16th, 2021 Added support for Guard 2.0. Fixed a crash when trying to view the FAQ from the “Connect the Pieces” screen in onboarding. Fixed an error that could occur when viewing...

  • Plume will be releasing software updates from time to time. These updates will happen automatically, on a rolling basis. It may take up to a week from release for your location to receive the update. How can I check the firmware version on my pods? Your Pods must be connected to the Plume netw...

  • Plume makes regular updates to the cloud in order to add new features and fix issues.  Most updates do not have a visible impact on the behaviour of your network and new features often require updates to the Plume app for you to access them. The updates listed below are changes that you may see a...