Plume Hardware

Tech Specs & Capabilities

  • PowerPod Wi-Fi Interfaces Dual band, simultaneously operating 2.4GHz 2x2 and 5GHz 4x4 MIMO 802.11b/g/n/ac radios Operating bandwidths of 20/40MHz for 2.4GHz and 20/40/80MHz for 5GHz AC2100 Gigabit Wi-Fi (300 + 1733 Mbps) Wireless On-boarding Interface Bluetooth® Smart Ready Wi-Fi Channe...

  • The SuperPod features two Ethernet ports and tri-band connectivity, whereas the PowerPod includes one Ethernet port and dual band speeds. PowerPods and SuperPods work seamlessly together to extend Wi-Fi coverage throughout your home. Additionally, SuperPods should be used as a gateway pod (Ethern...

  • PowerPods have dual-band 802.11b/g/n/ac Wi-Fi radios. We have seen single device Wi-Fi speeds of up to 350 Mbps for devices connected to PowerPods in ideal lab situations.  The SuperPod are tri-band, adding an additional 5GHz 4x4 MIMO Wi-Fi radio to increase speeds and coverage throughout the hom...

  • It's difficult to provide you with exact numbers because of all the variables and configurations inside a home. While every home is unique, you can place SuperPods in every other room in your home. It has a range of 9-12 metres through walls and 18-24 metres apart for large open spaces. Typicall...

  • Yes. Plume supports IPv6, although the implementation depends on the current Networking Mode of your Plume network. Bridge mode - Plume passes through all IPv6 traffic and configuration between your Wi-Fi devices and your router. Router mode - If your ISP provides your Plume network with IPv6 add...

  • Plume does not support Power over Ethernet (PoE). You will not be able to run PoE devices wired to Plume, they will require a separate power supply. We have designed our PowerPods and SuperPods with this in mind in order to maintain their compact design. After all, we like to be stylish. All Plum...

Hardware Warranty & RMAs

  • All Plume pods come with a one-year warranty, so if one of your pods is defective, we will send you a replacement free-of-charge. When you renew your membership, the one-year warranty rolls over for another year. We are currently unable to process RMA requests for pods being used in countries out...

  • Please contact us if your pods are lost or stolen. We will deactivate stolen pods and provide you options for replacement.

Release Notes

  • Plume will be releasing software updates from time to time. These updates will happen automatically, on a rolling basis. It may take up to a week from release for your location to receive the update. How can I check the firmware version on my pods? Your pods must be connected to the Plume netw...

  •   App Version 2.68.0 - Released March 12, 2021 NEW - Updated device typing iconography to v2 style. FIXED - Resolved an issue on iOS 14.2 where the keyboard would take too long to open when creating a new Guest Password. FIXED - Fixed the color of “+” elements in the Custom Freeze UI. FIXED - ...

  • You can always download the latest App from the Google Play Store. App Version 2.68.0-eu-121 - Released March 12, 2021 NEW - Updated device typing iconography to v2 style. FIXED - Resolved an issue with UI on the “Random Mac” alert not appearing properly. FIXED - Crash when tapping on “Crea...

  • Plume will be releasing software updates from time to time. These updates will happen automatically, on a rolling basis. It may take up to a week from release for your location to receive the update. How can I check the firmware version on my pods? Your Pods must be connected to the Plume netw...

  • Plume makes regular updates to the cloud in order to add new features and fix issues.  Most updates do not have a visible impact on the behaviour of your network and new features often require updates to the Plume app for you to access them. The updates listed below are changes that you may see a...