For Support Agents Only
Important Updates for Support
Troubleshooting Network Issues
Beta and early access
3rd Party Product/Service Specific Setup and Known Issues
General Contact Handling
Internal Only Product Articles
Support Process and Policies (Agents Only)
Order Management and Website
General Tech Docs
What happens if my membership renewal payment doesn't go through?
What do I get with my membership?
What membership plan is available?
How much do pods cost?
Can I cancel the membership anytime?
Can I cancel or suspend the membership?
See all 10 articles
Renewal & Payments
What is the login on the website used for?
How to add a payment method for membership renewals
Will my pods still work if I don’t renew my membership?
How do I change my Plume account email or password?
I cannot verify my email address.
Will the Plume App work on my device?
I cannot download the Plume App.
I cannot login to my account. The app says that my account does not exist.
Where can I download the Plume app?
See all 7 articles
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