Managing Devices

  • Devices using a private (Random or Altered Mac) address will connect to your Plume network. However, to get the best Plume experience and guarantee device-level security and controls, we recommend you turn off private Wi-Fi addresses for your home network:   iPhone iPad Apple Watch Android Windows

  • Devices using an altered MAC address will connect to your Plume network. However, to get the best Plume experience and guarantee device-level security and controls,  we recommend you turn off random MAC addresses and revert to your original hardware MAC Address when connecting to your home networ...

  • Devices using an altered MAC address will connect to your Plume network. However, to get the best Plume experience and guarantee device-level security and controls, we recommend you turn off random MAC addresses and revert to your original hardware MAC Address when connecting to your home network...

  • Yes, Plume supports connections from devices that have implemented MAC address randomization. Being able to connect to Wi-Fi using a random MAC address is a new feature recently released in Android 10, Windows 10 and iOS 14. Through our Advanced Device Typing feature, your Plume network will stil...

  • You can select the  Devices link found at the bottom of the app home screen. You will be provided with a view of all the devices that are connected to your network, and a list of devices that are currently disconnected from the network.  The device list is organized by the type of password being ...

  • You can rename your device by accessing Connected Devices list on your App. Click the device name directly to rename it or select the menu on upper right corner of the screen and then Edit Name.

  • The Plume app’s home page displays a count of Connected Devices at the bottom of the screen. Selecting this will bring up a grid with active devices displayed with a white background and inactive devices displayed with a grey background. All inactive devices will display the time they were last ...

  • The Plume app’s home page displays a count of Connected Devices at the bottom of the page. Selecting this will bring up a grid of currently and previously connected devices.       Proceed by tapping on the selected device to see the device information, including the device's MAC address and IP ad...

  • For this Speed test to work, your device must be connected to your Plume Wi-Fi network.  Unlike the ISP Speed Test feature, this Speed Test measure the device's connection through the pods all the way to the internet. From the main screen, tap your device icon. Tap on Device Speed Test and the ...