Performance Issues

  • Plume's built-in ISP Speed Test measures the speed of the link from your Gateway pod to your ISP using Ookla's speed test servers. If those results are not close to you ISP's advertised speed, these tests will help you find the cause.   Checking the Ethernet connection The Ethernet connection bet...

  • If a pod displays “Poor health” and you are noticing an impact, there are a few steps you can take to improve its health: Move pods closer to each other Remember that pods work as a team, so they want to be close enough to communicate with one another. Consider distances around 7-10 metres for P...

  • Here's what could be slowing you down: One or more pods are too far away from another pod. Each PowerPod must not be more than 10 metres apart from each other. SuperPods should be no more than 12 metres from each other. Ensure that you have a strong core network in your home, keeping pods in ...