Renewal & Payments

How do I renew my Plume membership?

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Plume Memberships can be renewed either with HomePass mobile App or Plume Website. Website Visit https://account.plume.com/ Click on "Sign In" in the upper right-hand corner Click Account Find the subscription that has expired or is about to expire, click Renew Now Verify payment information ...

What is the login on the website used for?

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The login for the website is used to manage your Plume membership and get insights on your Plume network, without the need to use the HomePass by Plume app.  Order additional pods for your existing membership. Purchase a new membership and pods for another location.  Update your contact and paym...

How to add a payment method for membership renewals?

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In this article, you will find instructions on how to add a payment method for membership renewal.  If you have committed to pay the membership plan on a 12-month installment plan and would like to change or add a payment method during your initial term, please contact customer support for help w...

Will my pods still work if I don’t renew my membership?

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If you don't renew your membership, your HomePass network will be switched to Basic mode. Use the table below to see what is supported in Basic mode.  Membership Basic Mode   Yes Yes Dynamic WiFi Yes Yes Network topology view Yes Yes Manage data requests Yes Yes ...