Returns & Refunds

Can I cancel a monthly Plume membership anytime?

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You can cancel your Plume membership at any time within 60 days for a full refund. Partial refunds are not provided. The minimum subscription period for a monthly membership is twelve (12) months. Cancellations after the 60 day return period will result in a payment equal to the monthly membershi...

What is Plume's return and refund policy?

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Orders placed on the Plume web store include a 60-day money-back guarantee. If, for any reason, you want to cancel an order, please send us a request to initiate your 60-day return and refund.  We will email you a return shipping label with instructions within two business days. We will return s...

Can I cancel my order?

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You can only cancel or return items that were ordered on our webstore. Orders are processed for shipment the same day as they are placed.   If your order was very recently placed and has not yet shipped, it may be possible to process a cancellation by contacting us to process your cancellation. ...