Hardware Warranty & RMAs

What is Plume's warranty policy?

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All Plume pods come with a one-year warranty, so if one of your pods is defective, we will send you a replacement free of charge. When you renew your membership, the one-year warranty rolls over for another year. We are currently unable to process RMA requests for pods being used in countries out...

What happens if someone steals my pods?

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Please contact us if your pods are lost or stolen. We will deactivate stolen pods and provide you options for replacement.