This article guides you through the setup of SuperPod Aon, which can provide LTE as a backup in case of a WAN connection outage and support Power Over Ethernet (PoE+).
More information about the SuperPod Aon is available HERE.
During onboarding, you will notice the following:
- SuperPod Aon has to be used as a Gateway pod.
- The network must operate in Router mode to provide LTE backup functionality.
- PIN check on SIM card needs to be disabled ahead of time.
- Launch the HomePass app and choose the New setup option.
- The app will prompt you to enter your first name and last name. This will be the name of your first profile in the HomePass account.
- Enter the email address you will use to login into the HomePass app.
There are two options to log in:
- Use magic link for setup (default option) you will get a verification email whenever you want to log in to HomePass.
- Use password for setup will ask you to enter the password, which must be at least eight characters long.
- An email will be sent to you. Click on the Verify Email link within that email to continue the setup process.
- You will have to choose My pod has a power cable attached. That will provide an onboarding flow for SuperPod Aon with or without LTE.
- You'll be presented with the overall steps to connect your first pod. This will become the Gateway pod of your Plume network. The info buttons will bring up additional details for each step. If you want to use the Plume network in router mode, and your ISP provides internet access with VLAN, Fixed IP, or PPPoE type of connection, you should click on Other setup options...
That flow is described HERE.
- Connect modem to the WAN port. If you have an existing router, ONT for Fiber, or other types of network configuration, use the Advanced Setup link to get more information on how to connect the pod to the network.
- Plug the pod into power. Restart your modem. The modem should also be left unplugged from power for 30 seconds until the next step.
- Once you have completed the steps to connect your Gateway pod, tap on Next to set up your SSID.
- The LED will slowly pulse until the pod connects to the Plume cloud. Once connected, the LED will turn off, and the app will prompt you to input your new WiFi name (SSID) and Password.
- You can use your previous Network Name (SSID) and password to simplify setup. This will allow all your client devices to easily switch to the Plume network once the old WiFi has been turned off without needing to update the credentials on every WiFi client.
- Alternatively, this could be an opportunity to set up a completely new WiFi network name and/or password. This would help ensure that the new WiFi network starts as securely as possible.
- If you have more than one pod, start plugging them in now. Stay close to each pod until it is found. As each connects to the network and cloud, a green check mark will appear, and the LED will turn off. Tap on All done once all pods have been added.
- The application will check the LTE capability of your pod and will proceed to the next screen automatically.
- Add cellular backup (in the case of SuperPod Aon with LTE).
- If your SuperPod Aon is LTE capable and was not used as a Gateway pod, the following screen will remind you to swap the pod currently connected to your modem with your new SuperPod Aon. This is a requirement if you want to use LTE as a backup. Otherwise, you can continue without LTE backup by tapping on Ignore.
- The screen below will only appear when the network is not operating in Router mode.
- Insert SIM card instructions with three tips. The important thing to note here is that the PIN check on the SIM card needs to be disabled ahead of time.
- Be sure to Enable notifications. This will help you be aware of your home network activity.
- The HomePass app will prompt you to join the new WiFi network with your mobile.
- Tapping on Join will take you out of the HomePass app and into the WiFi settings so you can join.
- Once back in the HomePass app, a Welcome Aboard message indicates that the device is now connected and the new WiFi network is operational.
- Finally, after you have joined the network, you'll be taken to the home screen.
- Over the next 24 hours, your new Plume WiFi network will optimize to create the best performance for your connected devices.