Plume takes the privacy of our users seriously. As part of our Content Access and Guard features, Plume needs to collect the DNS request information (not URLs) and sends it to the cloud to identify web-based sources that may have potential security risks.
We only store the DNS requests that are blocked by the Guard or Content Access rules that are enabled. Additionally, these DNS requests are only accessible to the end-user using the HomePass App and are not viewable by any Plume personnel.
If you do not want to send any DNS requests to the Plume cloud, you can simply enable Privacy Mode in the HomePass App. Enabling Privacy Mode will disable all Guard and Content Access features. You can also delete all security events that have been previously recorded.