Turning off the WiFi on your existing wireless router will help improve the performance of your Plume WiFi network by reducing channel utilization. Turning the old WiFi off will also avoid confusing your devices.
Turning your router’s WiFi off will vary by Internet Service Provider or router manufacturer. Make sure you are turning off the radios and not just the SSID broadcast.
On some routers and modem-router combo units, there may be a physical switch or button to turn off the WiFi. Typically though, you will have to follow the following steps:
- From a device connected to your non-Plume network, open a web browser and go to your router’s web interface. Enter 192.168.1.1 on the browser bar.
- Log in with the username and password. Use the default one provided by the manufacturer or check on the bottom or back of the unit.
- From the web interface, look for wireless settings, and you should have the ability to turn off WiFi radios on the device. You may have to do this a second or third time; one for each of the radios.
- After the change has been saved or applied, your router should restart.
- After disabling WiFi on your other router, your devices should automatically connect to Plume.
If you have any issues, please search the web for instructions for your particular router.