Plume is working to resolve a known issue that prevents Amazon Tablets from accessing some essential features while the Kids content filter is enabled.
In the Plume App, check your Protected tab, and you will see amazon.com as a blocked site with the listed reason as shopping.
As our team prepares a permanent fix, we recommend you take one of two courses of action:
- You can change your content filter from the Kids setting to the Teenager setting. This will allow your device to resume access to amazon.com and the features required for your tablet. For more information of the different content filtering settings, please visit this article.
- Alternatively, add amazon.com to your list of Approved sites. This will allow your device to connect to Amazon's essential features, while continuing to block other content from the Kids content filter. You may run into other sites that are blocked. Please add those to your Approved list as they appear under the Protected tab. To see how to add a site to your Approved list, please visit this article.