Plume Setup

What's the difference between Plume, Wi-Fi routers, Extenders and Mesh?

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Routers have limited coverage. Extenders can often improve the coverage but they degrade the internet speed.Mesh Wi-Fi systems provides relatively higher coverage along without degrading speed. They can replace your router as well.Plume Adaptive WiFi™ is a unique mesh Wi-Fi system that uses AI to...

How easy is it to set up Plume?

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You can set Plume up in a matter of minutes. Start by downloading the Plume app for iOS or Android onto your phone. The app will walk you through the process. Create your Plume account. Connect a SuperPod to your modem or router. Choose your Wi-Fi name and password. Plug in the rest of the Super...

What is the Plume app for?

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The Plume App walks you through your creating your Plume account and network through a simple simple setup process. The Plume app is required to manage your network and gives you insight into the health of your home network. Using the Plume app, you can do the following from anywhere you internet...

Will Plume work with my ISP?

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Yes, Plume will work with any broadband ISP service to improve the Wi-Fi in your home. Click here for instructions on specific network configurations. 

Can I use Plume with my existing router?

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Yes, you can use Plume with your existing router. Download the app and follow instructions to set up Plume with your router.  Please make sure to turn off the Wi-Fi on your router after the setup to allow Plume to efficiently manage your home Wi-Fi.  Please note that Plume will not work as an ext...

How many pods do I need?

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The number of pods you'll need will vary based on a number of factors, such as the layout, construction of your home, how many devices you plan on using and the speed of your internet connection. With your new membership you will receive one SuperPod, which is enough to cover a Studio apartment. ...

How do I set up Plume?

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You need to have an active high speed internet connection, the Plume app, membership and pods to begin setup. The Plume app will guide you through the easy setup process, starting with creating your Plume account.  Connect a pod (preferably SuperPod) to your modem or router by Ethernet cable....

Plume Installation - App Steps

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Launch the Plume app and choose the Set Up Plume option.                                                                The app will prompt you to enter your name and email. This will be for your new Plume account.   Choose your Plume account password, which must be at least 8 characters long.  ...

How does Plume choose what my Network Mode should be?

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When the Networking Mode in the app is set to either Router Only or Auto mode (default), pods look at the different characteristics of the IP they are assigned. In Router Only mode, pods look at whether they are getting a different subnet or same subnet, from the modem or router upstream, to the ...

Where should I place my pods?

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When it comes to getting the best performance out of your Plume network, pod placement is everything! While every home has a unique size, shape, and Wi-Fi environment, here are some guidelines for maximizing your speeds. We recommend one SuperPod or PowerPod for every two rooms. Pods should be sp...

How do you recommend placing pods?

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We recommend one SuperPod for every two rooms or one Pod for each room. Alternatively, you can use one SuperPod for covering larger rooms like a living room or master bedroom. Spread pods evenly around your home, especially in rooms and open spaces where you often use Wi-Fi. We recommend placing ...

Pod Placement for Small/Medium to Large Size Homes

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Placing your gateway pod (GW: connected via ethernet to a modem/router) in a central part of your home ensures that you are able to distribute your Plume network to all corners of your home! By placing leaf pods (wireless) on the interior walls of your home, you can take full advantage of Plume's...

How do I set up Plume with my IT closet or Distribution Cabinet?

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The Home’s Information Hub It is becoming more common for individual homes to have IT closets or Distribution Cabinets where all electronic information flows into the home.  In addition to the different type of connections, these locations may contain other equipment needed to use each connection...

Using Power Line and MoCA Adapters in place of Ethernet

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Using Adapters to Replace Ethernet All pods can benefit from having an Ethernet connection to the gateway.  When a Wi-Fi signal is unable to reach areas in the home, adding additional Ethernet connected pods in these areas adds coverage. However, most homes do not have Ethernet connections in eve...

Where can I find my modem or router information?

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The make and model of your modem or router is usually displayed on a sticker or card attached to the back of the unit itself. In some cases, particularly if it is an ISP provided router or modem-router combo, the sticker may also include the default gateway address or console URL and username an...

How can I reserve a static IP through the Plume App?

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What is a static IP? While most cases do not require it, it is possible to reserve a static IP address for your devices in the Plume app. By default, devices use dynamic IP addresses assigned by the network upon connection and will change over time. Static IP addresses, however, do not change. Th...

How do I setup a custom DNS?

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You can setup custom DNS settings using the Plume App as long as Plume is operating in Router Mode following the instructions below. If Plume is operating in Bridge Mode, you will have to setup a custom DNS using your router's configuration settings.  iOS From the app home screen tap on the  Ξ ...

How do I set my Plume to Bridge Mode?

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Bridge Mode should be used if there is an existing device that is already handling DHCP/NAT on your network. Plume Pods are shipped in Auto Mode by default and if it detects an existing router handling DHCP/NAT, it will self-configure into (Auto) Bridge. If no DHCP is detected, Plume will switch ...

How do I turn my existing router's Wi-Fi off?

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Turning off the Wi-Fi on your existing wireless router will help improve the performance of your Plume WiFi network by reducing channel utilization. Turning the old Wi-Fi off will also avoid confusing your devices.    Turning your router’s WiFi off will vary by Internet Service Provider or router...

How do I turn off Wi-Fi on my Apple Airport Time Capsule or Airport Extreme?

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In AirPort Utility, you can disable a base station offering Wi-Fi service. Launch Applications > Utilities > AirPort Utility. Select your base station and click the Edit button. Enter the base station’s administrative password, if prompted. Click the Wireless tab. From the Network Mode ...

Disable Wi-Fi - Century Link

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Follow the steps below to disable WiFi on your Century Link router: Actiontec C1000A/C1900A/C2000A Log into the router admin GUI on Web by entering 192.168.0.1 in the browser address bar Enter the router login username and password found on the back of your router or provider by your service pro...

Disable Wi-Fi - AT&T

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Motorola NVG589 Log into NVG589 admin GUI on Web by entering 192.168.1.254 in the browser address bar Under Home Network, click on Wireless. You should then see the Wireless settings. Select Disabled from the drop-down list under Wireless Operation Click on Save If required, enter the Device Acc...

Disable Wi-Fi - Cox

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Netgear WNDR3700, R6300, N150, WNR1000, WNR2000, C3000 Log into the admin GUI on Web by entering http://www.routerlogin.net. in the browser address bar Enter the your admin username and password. The default user name and password are admin and password, respectively.  Click on the Advanced tab ...

Disable Wi-Fi - Comcast

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Arris XB3 (TG1682G) Login to XB3 admin GUI on Web by entering 10.0.0.1 in the browser address bar Enter the admin username and password. Username: admin, Password: password Under Connections, click on Wi-Fi You should then see the Private WiFi Network per Radio. Click on edit next to radio 2.4Gh...