Contact Support
Archives
Pre-Order Program
For Support Agents Only
Important Updates for Support
SuperPod
Plume Memberships
Basic Troubleshooting
Troubleshooting Network Issues
Beta and early access
3rd Party Product/Service Specific Setup and Known Issues
General Contact Handling
Plume App
Service Providers
Internal Only Product Articles
Support Process and Policies (Agents Only)
Order Management and Website
WiFi Basics
Technical Docs
General Tech Docs
Loading Menu...
Contact Support
Initial Setup
How do I set up Plume?
I have a single modem-router combo box. How do I set up Plume?
I have Airport Extreme or Airport Capsule connected to a modem. How do I set up Plume?
I have a modem that is connected to a separate router. How do I set up Plume?
I have a VoIP phone connected between modem and router. How do I set up Plume?
How do I setup Plume with my PPPoE connection?
See all 10 articles
Connecting and Placing Pods
How can I add SuperPods to an existing Plume account?
How do you recommend placing pods?
Which pod do I connect to the modem?
Can I plug a pod outdoors?
Can I plug a pod in a bathroom?
Does hardwiring pods improve WiFi performance?
See all 9 articles
Turn Off Old WiFi
How do I turn my existing router's WiFi off?
How do I turn off WiFi on my Apple Airport Time Capsule or Airport Extreme?
Disable WiFi - Belkin
Disable WiFi - Motorola
Disable WiFi - D-Link
Disable WiFi - TP-Link
See all 13 articles