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Important Updates for Support
Troubleshooting Network Issues
Beta and early access
3rd Party Product/Service Specific Setup and Known Issues
General Contact Handling
Internal Only Product Articles
Support Process and Policies (Agents Only)
Order Management and Website
General Tech Docs
How Plume Works
What's the difference between Plume, Wi-Fi routers, Extenders and Mesh?
How easy is it to set up Plume?
What is the Plume app for?
Will Plume work with my ISP?
Can I use Plume with my existing router?
How many pods do I need?
See all 12 articles
Basic Setup & Configuration
How do I set up Plume?
Where should I place my pods?
How do you recommend placing pods?
App is stuck during setup.
How do I replace my router with Plume?
My app is stuck on "Still looking for internet connection to Plume pod" screen. How do I get past this?
See all 19 articles
Using Power Line and MoCA Adapters in place of Ethernet
Where can I find my modem or router information?
How can I reserve a static IP through the Plume App?
How do I setup a custom DNS?
How do I set my Plume to Bridge Mode?
What is Advanced Settings for?
See all 11 articles
Turn Off Old Wi-Fi
How do I turn my existing router's Wi-Fi off?
How do I turn off Wi-Fi on my Apple Airport Time Capsule or Airport Extreme?
Disable Wi-Fi - Century Link
Disable Wi-Fi - AT&T
Disable Wi-Fi - Cox
Disable Wi-Fi - Comcast
See all 15 articles
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