Essential Plume Features

Content & Parental Control

  • Plume's content access feature will allow you to restrict content for a device or person. We have identified the most common content filtering categories that you can use when personalizing your online experience. When setting up content filtering for a person or device, you can enable any of the...

  • Nope! Our team has completed extensive internal and external testing to verify that you won't see any decrease in performance after enabling Adblocking, Online Protection, or any Content Access settings! If you are experiencing any performance issues, please contact support for assistance.

  • Adblocking, Online Protection, and any custom approve/block lists can be configured on a location, person, or device level. Content access (parental control) settings can be configured on a person and device level.   Location level: Applies to all devices connected to the network.        Person l...

  • Plume gives you the ability to briefly freeze or pause internet access for a person or device instantly through the Time Out feature. Navigate to the device or person you would like to time out. Notice the pause button on the top of each screen.                                                   ...

  • Add a person: Tap on the People or Devices button on the Home screen Tap on Add a Person Add photo, enter the name and select the devices used by this person. Assigning devices to the person will allow you to monitor and manage Wi-Fi settings for that person. Please note that adding a person do...

  • If you accidentally assign a device to the wrong person, you can simply reassign it to another person profile (or create a new profile). Navigate to the incorrectly assigned device. Tap on the ⋯ on the upper right hand corner to view the device menu and select Assign Device to... Select the appr...

Passwords & Access Control

  • Plume HomePass® allows you to setup guest access for your network without needing a separate guest SSID. Better yet, each user will have their own password and you can setup varying levels of access to your network based three different zones.  Home  There are no access limitations in this zone....

  •   iOS Tap the ≡ icon on the app home screen. Tap the HomePass® tab. In the Home settings page, tap New Home Password.  Enter a new password and tap on the green check mark to save.  Use the Share icon next to the password to send by email, SMS, or airdrop.                       Android Tap th...

  • Tap on the ≡ icon on the App home screen. Tap the HomePass option to view the Network Name and Passwords. Tap on Home, Guests or Internet Only to access that zone's settings page. Next to the password you want to share, tap on the share icon. Choose the method you want to use to share the passwo...

  • iOS Tap on the ≡ icon on the App home screen. Tap the HomePass tab. While in the Guest settings page, tap on New Guest Password.  Enter a name* and a new password and click Done Use the drop-down arrow next to Auto-disable Wi-Fi Password and choose one of the options Add a checkmark next to one ...

  •  iOS Tap on the ≡ icon on the App home screen Tap on the HomePass® tab. While in the Internet Only settings page, tap on New Internet Only Password  Enter a new password and click on the green checkmark to save  Tap on the Share icon next to the password to send by email, SMS or airdrop        ...

  • You can easily edit, delete, or temporarily disable a password by using the Plume app. You can also edit the  access level of any user with guest access.   To suspend or control access on a device level, use the Device Freeze feature.   iOS Tap the ≡ icon on the app home screen. Tap on the HomeP...

Network Monitoring & Management

  • ISP Speed Test Want to verify that you’re receiving your internet plan’s advertised speeds? Plume Auto-runs an ISP Speed Test off of your Gateway pod every 3 hours as long as your network is idle, in order to provide you with an up to date number. You can also choose to run the ISP Speed Test any...

  • If you've run some ISP Speed Tests on your network already (or if they've run automatically), you may have noticed some beautifully colored bars appear on your chart!   Each gradient actually represents the status of your network during the time the speed test was run. The fastest speed test fr...

  • You can always view the status of your pods from the main menu Ξ by selecting Adaptive WiFi.  You will be able to scroll through all the pods associated to your network with its current status.       App users have access to the network's topology where you will see a web-like structure represent...

  • On the pod detail screen above, the app reports the current pod Health. Pod health describes the connection quality of the link between this pod and its immediate parent pod.  Pod health takes into account the Wi-Fi signal strength, the speed of data transmission, and available airtime to send a...

  • Yes!  Plume puts your router in the cloud.  Therefore you have access to all the features of the app, from running a speed test to making changes to your Device Freeze schedule, anywhere you go.

  • The Plume app will send you a push notification anytime network status changes from online to offline. This occurs anytime your gateway pod is unable to reach the internet. Additionally, the app will send a notification when network status changes from offline to online, meaning the connection ha...