Plume Hardware

Tech Specs & Capabilities

  • SuperPod Wi-Fi Interfaces Triple band, simultaneously operating 2.4GHz and 5GHz 2x2 MIMO and 5GHz 4x4 MU-MIMO 802.11b/g/n/ac radios Operating bandwidths of 20/40MHz for 2.4GHz radio and 20/40/80MHz for 5GHz radios AC3000 Gigabit Wi-Fi (400 + 867 + 1734 Mbps) Wireless Onboarding Interface Blu...

  • Both Superpods with WiFi 6 (SuperPods AX) and original SuperPods work seamlessly together to extend Wi-Fi coverage throughout your home. Having multiple SuperPods is ideal for homes larger than 1000 square feet.   Wi-Fi capabilities The original SuperPod features tri-band 802.11ac Wi-Fi connectiv...

  • PowerPod Wi-Fi Interfaces Dual band, simultaneously operating 2.4GHz 2x2 and 5GHz 4x4 MIMO 802.11b/g/n/ac radios Operating bandwidths of 20/40MHz for 2.4GHz and 20/40/80MHz for 5GHz AC2100 Gigabit Wi-Fi (300 + 1733 Mbps) Wireless On-boarding InterfaceBluetooth® Smart Ready Wi-Fi Channels 1 to ...

  • The SuperPod features two Ethernet ports and tri-band connectivity, whereas the PowerPod includes one Ethernet port and dual band speeds. PowerPods and SuperPods work seamlessly together to extend Wi-Fi coverage throughout your home. Additionally, SuperPods should be used as a gateway pod (Ethern...

  • PowerPods have dual-band 802.11b/g/n/ac Wi-Fi radios. We have seen single device Wi-Fi speeds of up to 350 Mbps for devices connected to PowerPods in ideal lab situations.  The SuperPod is tri-band, adding an additional 5GHz 4x4 MIMO Wi-Fi radio to increase speeds and coverage throughout the home...

  • It's difficult to provide you with exact numbers because of all the variables and configurations inside a home. While every home is unique, you can place SuperPods in every other room in your home. It has a range of 30-40 feet through walls and 60-80 feet apart for large open spaces. Typically a...

Hardware Warranty & RMAs

  • All Plume pods come with a one-year warranty, so if one of your pods is defective, we will send you a replacement free-of-charge. When you renew your membership, the one-year warranty rolls over for another year. We are currently unable to process RMA requests for pods being used in countries out...

  • All Plume pods come with a one-year warranty, so if one of your pods is defective, we will send you a replacement free-of-charge. When you renew your membership, the one-year warranty rolls over for another year. Customers that have previously purchased a lifetime warranty, including grandfathere...

  • Please contact us if your pods are lost or stolen. We will deactivate stolen pods and provide you options for replacement.   

Release Notes

  • Plume will be releasing software updates from time to time. These updates will happen automatically, on a rolling basis. It may take up to a week from release for your location to receive the update. How can I check the firmware version on my pods? Your pods must be connected to the Plume netw...

  • App Version: 2.75.0 - Released August 10, 2021 Added support for Guard 2.0. Fixed a bug where domains could not be added to manually approved list. Fixed words "notifications" in title and "network" in subtext missing for More -  "Private Wi-Fi device notifications" option. Fixed etherne...

  • App Version 2.75.2 - Released August 9th, 2021 Added support for Guard 2.0. Fixed a crash when trying to view the FAQ from the “Connect the Pieces” screen in onboarding. Fixed an error that could occur when viewing Most Active Devices on the dashboard. Fixed an issue where tapping on a pers...

  • Plume will be releasing software updates from time to time. These updates will happen automatically, on a rolling basis. It may take up to a week from release for your location to receive the update. How can I check the firmware version on my pods? Your Pods must be connected to the Plume netw...

  • Plume will be releasing software updates from time to time. These updates will happen automatically, on a rolling basis. It may take up to a week from release for your location to receive the update. How can I check the firmware version on my pods? Your Pods must be connected to the Plume netw...

  • Plume makes regular updates to the cloud in order to add new features and fix issues.  Most updates do not have a visible impact on the behavior of your network and new features often require updates to the Plume app for you to access them. The updates listed below are changes that you may see af...