Plume Hardware

Tech Specs & Capabilities

  • PowerPod Wi-Fi Interfaces Dual band, simultaneously operating 2.4GHz 2x2 and 5GHz 4x4 MIMO 802.11b/g/n/ac radios Operating bandwidths of 20/40MHz for 2.4GHz and 20/40/80MHz for 5GHz AC2100 Gigabit Wi-Fi (300 + 1733 Mbps) Wireless On-boarding Interface Bluetooth® Smart Ready Wi-Fi Channels ...

  • The SuperPod features two Ethernet ports and tri-band connectivity, whereas the PowerPod includes one Ethernet port and dual band speeds. PowerPods and SuperPods work seamlessly together to extend Wi-Fi coverage throughout your home. Additionally, SuperPods should be used as a gateway pod (Ethern...

  • PowerPods have dual-band 802.11b/g/n/ac Wi-Fi radios. We have seen single device Wi-Fi speeds of up to 350 Mbps for devices connected to PowerPods in ideal lab situations.  The SuperPod are tri-band, adding an additional 5GHz 4x4 MIMO Wi-Fi radio to increase speeds and coverage throughout the hom...

  • It's difficult to provide you with exact numbers because of all the variables and configurations inside a home. While every home is unique, you can place SuperPods in every other room in your home. It has a range of 30-40 feet through walls and 60-80 feet apart for large open spaces. Typically a...

  • Plume supports IPv6 when the Networking Mode is set to Auto (Bridge). Since your router is distributing IP addresses when Plume is in Auto (Bridge) mode, it will allow IPv4 and IPv6 propagation to end client devices. Currently, when Plume acting as the Router it will only support IPv4.   

  • Plume does not support Power over Ethernet (PoE). You will not be able to run PoE devices wired to Plume, they will require a separate power supply. We have designed our pods with this in mind in order to maintain their compact design, after all, we like to be stylish. All Plume pods must be plug...

Hardware Warranty & RMAs

  • All Plume pods come with a one-year warranty, so if one of your pods is defective, we will send you a replacement free-of-charge. When you renew your membership, the one-year warranty rolls over for another year. Customers that have previously purchased a lifetime warranty, including grandfathere...

  • Please contact us if your pods are lost or stolen. We will deactivate stolen pods and provide you options for replacement.   

Release Notes

  • Plume will be releasing software updates from time to time. These updates will happen automatically, on a rolling basis. It may take up to a week from release for your location to receive the update. How can I check the firmware version on my pods? Your pods must be connected to the Plume netw...

  • App Version 2.65.0 - Released November 2 2020 NEW - The option to delete your AI Security, Adblocking, and Content Filtering events is now available. NEW - Rebranded plume features. The password/guest access feature formerly known as HomePass to “Control” . Adaptive WiFi is now “Adapt”, AI Secu...

  • App Version 2.65.0-639 - Released November 2 2020 NEW - The option to delete your AI Security, Adblocking, and Content Filtering events is now available. NEW - Rebranded plume features. The password/guest access feature formerly known as HomePass to “Control” . Adaptive WiFi is now “Adapt”, AI ...

  • Plume will be releasing software updates from time to time. These updates will happen automatically, on a rolling basis. It may take up to a week from release for your location to receive the update. How can I check the firmware version on my pods? Your Pods must be connected to the Plume netw...

  • Plume will be releasing software updates from time to time. These updates will happen automatically, on a rolling basis. It may take up to a week from release for your location to receive the update. How can I check the firmware version on my pods? Your Pods must be connected to the Plume netw...

  • Plume makes regular updates to the cloud in order to add new features and fix issues.  Most updates do not have a visible impact on the behavior of your network and new features often require updates to the Plume app for you to access them. The updates listed below are changes that you may see af...