Managing Devices

  • Devices using a private (random) Wi-Fi address will connect to your Plume network. However, to get the best Plume experience and guarantee device-level security and controls, we recommend you turn off private Wi-Fi addresses for your home network. Turning off this setting is only for your home ne...

  • Devices using a random Wi-Fi MAC address will connect to your Plume network. However, to get the best Plume experience and guarantee device-level security and controls,  we recommend you turn off random Wi-Fi MAC address and revert to your original Wi-Fi MAC Address when connecting to your home n...

  • Devices using a random Wi-Fi MAC address will connect to your Plume network. However, to get the best Plume experience and guarantee device-level security and controls, we recommend you turn off random Wi-Fi MAC addresses and revert to your original Wi-Fi MAC Address when connecting to your home ...

  • Yes, Plume supports connections from devices that have implemented MAC address randomization (Private Address).  Being able to connect to Wi-Fi using a random MAC address is a new feature recently released in Android 10, Windows 10 and iOS 14. Through our Advanced Device Typing feature, your Plum...

  • You can select the Devices link found at the bottom of the app home screen. You will be provided with a view of all the devices that are connected to your network, and a list of devices that are currently disconnected from the network.  The device list is organized by the type of password being u...

  • You can rename your device by accessing Connected Devices list on your App. Tap the device name directly to rename it or select the menu on the upper right corner of the screen and then Edit Name.   

  • The HomePass app’s home page displays a count of Connected Devices at the bottom of the screen. Selecting this will bring up a grid with active devices displayed with a white background and inactive devices displayed with a grey background.  All inactive devices will display the time they were l...

  • The app’s home page displays a count of Connected Devices at the bottom of the page. Selecting this will bring up a grid of currently and previously connected devices.       Proceed by tapping on the selected device to see the device information, including the device's MAC address and IP address....

  • For this Speed test to work, your device must be connected to your Plume network. Once the App is updated, the option will appear after your device connects to your Plume network. Unlike the ISP Speed Test feature, this Speed Test measures the device's connection through the pods all the way to t...