Performance Issues

  • Plume's built-in ISP Speed Test measures the speed of the link from your Gateway pod to your ISP using Ookla's speed test servers. If those results are not close to your ISP's advertised speed, these tests will help you find the cause. Note for original Plume Pod owners. When using an original Pl...

  • If a pod displays “Poor health” and you are noticing an impact, there are a few steps you can take to improve its health:   Move pods closer to each other Remember that pods work as a team, so they want to be close enough to communicate with one another. Consider distances around 15'-20' for Pod...

  • Here's what could be slowing you down: One or more pods are too far away from another pod. Each Pod must not be more than 20 feet apart from each other. SuperPods should be no more than 40 feet from each other while PowerPods should be within 30 feet from each other.  Ensure that you have a st...