Returns & Refunds

  • You can cancel your Plume membership at any time within 60 days for a full refund. Partial refunds are not provided. The minimum subscription period for a monthly membership is twelve (12) months. Cancellations after the 60 day return period will result in a payment equal to the monthly membershi...

  • Orders placed at plume.com/store include a 60-day money back guarantee.  You can contact Plume Support to initiate your return and refund. If your return request is approved, a return shipping label will be sent via email within 2 business days. We are currently unable to provide return labels th...

  • You can only cancel or return items that were ordered on plumewifi.com/store. Orders are processed for shipment the same day as they are placed.   If your order was very recently placed on www.plume.com and has not yet shipped, it may be possible to process a cancellation by contacting us to proc...