Short description of your issue.
We do not have access to websites you have visited. To help you with your technical issue, we will need to access information and logs associated with your network performance. https://www.plume.com/privacy
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Please provide the Plume order number you received by email from Plume.
Please enter the details of your request. A member of our support staff will respond as soon as possible.
Please refer to this article for modem/router information : https://support.plume.com/hc/en-us/articles/360025902494-Where-can-I-find-my-modem-or-router-information
Please let us know why you want to cancel your Plume service.