If you get stuck during the setup process, follow these steps:
- Close the Plume app. Make sure that you close it rather than merely exiting the app.
- For Android device users, tap the Recent apps button and swipe the Plume app to close it.
- For iOS device users, double-click the Home button and swipe the Plume app to close it.
- Restart the Plume app and begin setup again. If you've already created and verified your account, you can sign in to your account.
If the problem persists, contact Plume Support.