Absolutely! We will continue to provide 24/7 product support and troubleshooting even if you are not an active member. However, users with a 1-year membership only receive warranty replacements of their pods while their membership is active. The included 1-year warranty is extended automatically as long as you renew your annual membership.
Plume members that received a lifetime membership while it was available have a 5-year hardware warranty from when they received their pods.